To underscore our commitment to privacy and our vision that good privacy is good business -- for ChoicePoint, for our customers and for consumers -- we have adopted this online privacy for www.knowx.com which is operated by ChoicePoint Inc., 1000 Alderman Drive, Alpharetta, GA, 30001. This site is not directed at children. To demonstrate our further commitment to online privacy, ChoicePoint is a licensee of the TRUSTe® Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. We have disclosed the information practices of our web site to TRUSTe, and TRUSTe has reviewed and approved our online privacy practices for compliance with TRUSTe's online privacy standards. If you have questions or concerns regarding this statement, you should first contact us at: ChoicePoint Inc. Credentialing, Compliance and Privacy Office 1000 Alderman Drive MD-71A Alpharetta, GA 30005 Telephone:877.301.7097 Fax: 770.752.5939 Email: privacy@choicepoint.com If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison to resolve your concerns. INFORMATION COLLECTION I. Personally-identifiable information This site only collects personally-identifiable information from you if you choose to provide this information to us. Personally-identifiable information collected about you with your consent when you register for our service or contact us may include, for example, name, mailing address, e-mail address, telephone number, credit card number, social security number, tax identification number, information relating to a subscriber's type of business, user name and password (if you have one), gender, any response you provide to survey questions, information relating to any orders you place, or any inquires you may make through our web site. If you order information about yourself or third parties using our service, you may be asked to provide information about the third party, which may include, for example their name, address, telephone number, social security number, tax identification number, date of birth or driver's license number. The types of information you may be asked to supply about a third party will vary depending on the information that you are requesting. II. Cookies "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. This site uses first and third party cookies, however personally identifiable information is not collected through the use of cookies. Cookies allow us to store your User ID during your visit to keep track of reports you have ordered or any updates to those reports. Cookies also help us detect potential fraud or misuse of our system. While most browsers are set to accept cookies by default, you can set yours to refuse cookies or to alert you before accepting them. Your browser manufacturer has information on changing the default setting for your specific browser. However, be aware that if you do not accept cookies from this web site, you will not be able to use some of the features of this site, such as those for ordering reports. III. Nonpersonally-identifiable information This site also collects nonpersonally-identifiable information. For example, as you browse this web site we may collect information about your visit, but not about you personally. Via web server logs, for example, we may monitor statistics such as: the number of people that visit our site, which page(s) are visited on our site, from which domain our visitors come (e.g., aol.com, hotmail.com, etc.), and which browsers people use to visit our site (e.g., Netscape Navigator, Microsoft Internet Explorer, etc.). Our web site may use an outsourcing program to assist us in analyzing this data to better tailor our web site. INFORMATION USE AND CONSUMER CHOICE The information collected by this web site is used only for setting up and maintaining your account (if you have one), responding to your inquiries and otherwise corresponding with you, for processing transactions you request, and for the administration, review and/or the improvement the content of our web sites. For example, information that you provide about yourself or your organization may be used to verify identity or any permissible purpose that may be required to obtain personal information. When you request information about yourself or a third party, we may obtain that information from ChoicePoint databases or from outside sources, such as public record repositories or other information companies. We also may retain the information you provide such as during the registration and ordering processes for billing, administrative, and compliance purposes. We may contact you in response to your comments or inquiries, as part of the maintenance of your account with us (if you have one), or in order to complete a transaction that you requested. We may also contact you to inform you of other products or services we think may be of interest to you, but we always offer you an opportunity to opt not to receive such communications. If you decide that you do not want to receive further e-mails regarding your inquiry from ChoicePoint, you can reply to the e-mail or use the telephone number (877) 301-7097 with a request that we not continue to e-mail you. We do not use outside data sources to enrich marketing data obtained online nor do we share information with third parties for third-party marketing purposes. If you choose to use our referral service to tell a friend about our site or a particular product or service, we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time e-mail message with information about the product or service and/or inviting him or her to visit the site. This message may include your name and/or e-mail address and any optional message that you elect to send along with our e-mail. We do not retain the information that you provide as part of this referral service (although we may retain your friend's e-mail address if he or she requests to receive additional information or e-mail messages from us). ONWARD TRANSFER We may disclose information you provide to us to third parties in order to verify information that you supply about yourself or your business for purposes of account set-up or review or to complete a transaction that you requested. If, for example, you pay for a transaction using a credit card, disclosing that information for processing purposes is necessary to complete the transaction. In other cases, it may be necessary to disclose information you provide about yourself or third parties in order to obtain the information product you requested. For example, as noted above if you request an information product about yourself or third parties, we may contact a third party, such as a public record repository or an information company, to obtain the information that you requested. We may also outsource some tasks, including the operation of some website functions, that require access to information you supply online. In such cases, however, we require that the companies acting on our behalf abide by our privacy policy and institute safeguards to protect the confidentiality of your information. We may disclose information you provide to other ChoicePoint companies or to outside firms so that they can contact you about products or services that may be of interest, but we will provide you with an opportunity to opt not to have your information disclosed for these purposes. Finally, please note that we may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform with the law or to comply with a legal process. ACCESS AND CORRECTION As an information company, we know the importance of accurate data. Therefore, we strive to maintain the accuracy of the information collected through this web site. Furthermore, we believe that the individual is invaluable in ensuring that data is complete and accurate. We will provide you with access to personally-identifiable information you provide through our web site for as long as we maintain that information in a readily accessible format. Similarly, we permit and encourage you to correct inaccuracies in the information you submit to us through our web site. If you wish to correct any inaccurate information you have submitted to this site, please either use the mechanisms provided by the site or send an e-mail to: privacy@choicepoint.com. SECURITY We take steps to protect against the loss, misuse, or unauthorized alteration of personally-identifiable information collected through this web site. We recognize the importance of security for all personally-identifiable information collected by our web site. We exercise care in providing secure transmission of your information from your PC to our servers. Once we receive personally-identifiable information, we take steps to protect its security on our systems. In the event we request or transmit sensitive information, such as credit card information or Social Security Numbers, we use industry standard, secure socket layer ("SSL") encryption. We limit access to personally-identifiable information to those employees who need access in order to carry out their job responsibilities. POLICY CHANGES We may revise this online privacy policy from time to time. If we make any material changes, we will notify you by posting a prominent announcement on the web site. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner.